Last updated: October 5, 2026
This Privacy Policy explains how Jynora Jewels ("Jynora", "we", "us" or "our") collects, uses and protects your personal information when you visit www.jynorajewels.com or buy from us. By using our website, you agree to the practices described here.
Who We Are
Jynora Jewels, 9th Floor, APMC Krushi Bazaar, 901 to 910, Ring Road, Sahara Darwaja, Surat, Gujarat 395003, India. Email: jynorajewels@gmail.com.
Information We Collect
- Information you give us: your name, email address, phone number, billing and shipping address, ring size, engraving text, and any details you share when you contact us or request a custom design.
- Order information: the products you buy, order history and communications about your order.
- Payment information: payments are processed securely by our payment providers. We do not see or store your full card number.
- Device and usage information: your IP address, browser, device type, pages viewed and how you interact with our website, collected through cookies and similar technologies.
How We Use Your Information
- To process, make, ship and deliver your order
- To arrange customs clearance and pay import duties on your behalf
- To handle returns, exchanges, resizing and warranty claims
- To reply to your questions and provide customer support
- To send marketing emails, if you have subscribed (you can unsubscribe at any time)
- To improve our website and prevent fraud
- To meet our legal and tax obligations
How We Share Your Information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, including:
- Shopify, which hosts our online store
- Payment providers that process your payment
- Shipping carriers and customs brokers that deliver your order
- Website analytics and customer service tools
- Email marketing services, if you subscribe to our newsletter
We may also share information when required by law or to protect our rights.
International Transfers
We are based in India and serve customers worldwide. Your information may be processed in India and in other countries where our service providers operate. We take reasonable steps to protect your information wherever it is processed.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how our website is used. You can control cookies through your browser settings. Blocking some cookies may affect how our website works.
How Long We Keep Your Information
We keep your information for as long as needed to fulfil your order, honor our lifetime warranty, and meet legal, tax and accounting requirements.
Your Rights
Depending on where you live, including the European Union, the United Kingdom and some US states such as California, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain uses, and to withdraw consent. To make a request, email jynorajewels@gmail.com. We will not discriminate against you for exercising your rights.
Marketing
If you subscribe to our emails, you can unsubscribe at any time using the link in any email or by contacting us.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, but we work hard to keep your information safe.
Children
Our website is not intended for children under 16, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
Contact Us
For any privacy question or request, email jynorajewels@gmail.com or write to Jynora Jewels at the address above.